The Definitive CRM for
Transport Order Management

Unify your operation: Brokers, Dispatchers, and Administrators on a single platform built around orders, contracts, and real results.

Leave the spreadsheets behind. Manage orders from quote to delivery, send contracts with e-signatures, automate emails, and control every dollar — all in one place.

2,500+
Orders managed monthly
98.7%
Uptime guaranteed
40%
Average time saved
HaulMasterCRM — Live Dashboard
Active Orders
347
+12% this week
Revenue MTD
$284K
+8.5% vs last month
Completed Orders
1,204
This month
Broker Ranking
#1
Top performer
Order Pipeline Overview
23 orders in dispatch — 12 pending signature
Order #4587 Completed
Houston → Miami — Contract signed

Managing transport orders shouldn't be this complicated

We unify the entire order lifecycle — from customer quote to carrier payment — so Brokers, Dispatchers, and Admins work in perfect sync.

Brokers

Create orders instantly, send customer contracts with e-signatures, manage pricing & broker fees, and track every deal from lead to delivery.

Dispatchers

Get assigned orders, manage interested carriers, coordinate pickups & deliveries, send load confirmations, and update statuses in real-time.

Administrators

Full control: manage users, roles & permissions, monitor all sessions, view change history, run global searches, and access every report and payment.

Up and running in 3 simple steps

1
Choose Your Plan

Select the team size that fits your operation. All features are included in every plan.

2
Set Up Your Team

Add your users, assign roles and permissions, and configure your email templates in minutes.

3
Start Managing Orders

Create orders, send contracts with e-signatures, track payments, and run your operation from day one.

Everything you need to run your transport operation

Built specifically for how brokers, dispatchers, and admins actually work every day

Order Management System

Complete order lifecycle: create orders, assign customers, set routes (origin/destination), manage vehicles, tariffs, carrier pay, and broker fees in one view.

eDoc Contracts & E-Signatures

Send customer transport agreements, carrier agreements, and load confirmations — all with legally binding digital signatures via secure tokens.

Automated Email Engine

Custom email templates with a built-in HTML editor. Send on-demand emails per order with variable injection, tracked delivery, and full email logs.

Global Search & Audit Trail

Search across all orders, customers, carriers, and payments instantly. Every change is logged with user, timestamp, old/new values in the change history.

Roles, Permissions & Sessions

Granular role-based access: control who sees what, down to each menu item. Monitor active sessions in real-time. Admin has absolute power over the system.

Payments & Financial Control

Track payment history per order, manage carrier pay terms (COD, Quick Pay, Factor), broker fee billing, credit card processing, and full financial reporting.

Smart Notifications & Alerts
ADMIN ONLY

Automatic alerts keep operations conflict-free: the system notifies when a customer is already assigned to another broker, or when a dispatcher is assigned to an order. Admins can send messages to all users or to a specific broker or dispatcher. Brokers and dispatchers receive only.

Broker Presence Monitoring
ADMIN ONLY

See who is online in real time. Admins and dispatchers can monitor which brokers are connected, their last activity, and current session — no more guessing who is available to handle an order.

Built for Oversize & Overweight Loads

Standard CRMs fail when it comes to permits, axles, and escorts. We built specific tools for the heavy haul industry to manage complex specialized moves.

  • Permit Management

    Upload and track state/county permits directly linked to the order. Expiry alerts ensure compliance.

  • Pilot Car Coordination

    Assign pilot cars, manage their daily rates, and generate dedicated pilot car agreements instantly.

  • Dimensions & Equipment

    Support for RGNs, Switchers, multi-axle setups. Record exact dims (L x W x H) and weight for every load.

Specialized Transport Dashboard

Permits Escorts Route Surveys Axle Configs

Plans designed to scale with you

Every plan includes all features. You only choose your team size. Transparent pricing, zero surprises.

Start Up
1 to 5 users
$200/mo
Main User$50.00
Extra User$32.14
  • All platform features
  • eDoc contracts & e-signatures
  • Roles, permissions & sessions
  • Notifications & email engine
  • Email support
SELECT PLAN →
Mid Size Team
1 to 30 users
$982/mo
Main User$50.00
Extra User$32.14
  • All platform features
  • eDoc contracts & e-signatures
  • Roles, permissions & sessions
  • Notifications & email engine
  • Priority support
SELECT PLAN →
Large Team
1 to 50 users
$1,625/mo
Main User$50.00
Extra User$32.14
  • All platform features
  • eDoc contracts & e-signatures
  • Roles, permissions & sessions
  • Notifications & email engine
  • Dedicated 24/7 support
SELECT PLAN →

Prices in USD. No long-term contracts. Cancel anytime.

HaulMaster vs. The Competition

Don't settle for overpriced legacy systems like BATS CRM. Get modern tools, better support, and fair pricing.

Other CRMs (e.g. BATS)

  • Expensive setup fees
  • Support via tickets (24-48h)
  • Outdated, slow interface
  • Generic features, not specialized
VS
BEST VALUE

HaulMasterCRM

  • Zero setup fees & lower monthly cost
  • Direct personalized support (WhatsApp/Phone)
  • Modern, lightning-fast dashboard
  • Built specifically for Heavy Haul

Calculate your exact price in seconds

Use our interactive calculator to see exactly what your monthly investment will be. No hidden fees — just transparent pricing tailored to your team.

No credit card required for trial
Cancel anytime, no penalties
Setup in under 15 minutes
5
1 user 25 users 50 users
Your estimated monthly investment
$200.00/mo
Recommended plan: Start Up
TALK TO SALES TO CUSTOMIZE

Frequently asked questions

Everything you need to know before getting started

Can I change my plan at any time?
Absolutely! You can upgrade or downgrade your plan at any time from your admin dashboard. Changes take effect at the start of your next billing cycle. No penalties, no hidden fees.
How does billing for extra users work?
Each plan includes a main user at $50.00/month. Every additional user costs $32.14/month. Users can be added or removed at any time, and billing is prorated automatically.
Do you offer custom implementation for large operations?
Yes! For teams with 30+ users, we offer white-glove onboarding including data migration, custom roles & permission setup, email template configuration, and dedicated training sessions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), ACH bank transfers, and wire transfers for annual plans. All payments are processed securely through Stripe.
Is my data secure?
Security is our top priority. All data is transmitted over SSL/TLS encryption. We perform daily automated backups and every action in the system is recorded in a complete audit trail with change history, user, and timestamp.
Is each company's data completely separate?
Yes — each active company operates on its own fully isolated database. Tables are never shared between companies; there is zero risk of data mixing. When a company account is deactivated, all associated data is purged from the system, ensuring full privacy and clean separation at all times.

Ready to transform your transport operation?

Fill out the form and our team will get back to you within 24 hours. Let's find the perfect plan for your operation.

info@haulmastercrm.com
Mon-Fri 8:00 AM – 6:00 PM CST
Response within 24 hours
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